Client Services

Thank you for allowing Heart To Heart Healthcare Staffing Firm, LLC the opportunity to offer quality staffing services for your Massachusetts locations. We are not a head-hunting company, we are a professional healthcare staffing firm that offer relief, per- diem and contract assignment support staffing services for our client’s facilities throughout the state of Massachusetts. Our healthcare employees are  experienced, and dependable Registered Nurses, (RN’s), Licensed Practical Nurses, (LPN’s), Certified Nursing Assistants, (CNA’s)  Direct Care Professionals (DCP's), Certified Home Health Aids (CHHA's), Behavioral Health Care technicians (BHT's), Mental Health Technicians (MHT's), and Personal Care Assistants (PCA's), that are ready to pick up relief shifts, per diem shifts, assignments shifts and ongoing assignments, at our clients' facilities throughout Massachusetts.

BENEFIT OF USING HEART TO HEART HEALTHCARE STAFFING FIRM, LLC FOR RELIEF, PER-DIEM, AND CONTRACT STAFFING SUPPORT SERVICES:

• Emergency preparedness: Have a readily available pool of staff to handle unexpected situations such as emergency call outs, sick callouts coverage, vacation staffing coverage, long-term staffing coverage, short-term staffing coverage, holiday staffing coverage, staff shortage coverages, merger need additional staffing coverage, etc.

• Cost-effective staffing: Pay only for the hours needed, reducing payroll expenses compared to hiring additional full-time employees. 

• Decrease Sign-On Bonus or Bonus pay outs- Zero sign-on bonus payments or bonus pay outs, eliminate unnecessary, sign-on bonus payouts

• Limit overtime payout: Eliminate overtime and overhead overtime payout

• Flexibility: Easily adjust staffing levels based on fluctuating demand, seasonal changes, or unexpected events like illnesses or emergencies. 

• Continuity of operations: Maintain consistent service levels even when core staff are unavailable. 

• Reduced staff burnout: Distribute workload more evenly among employees, preventing overwork and fatigue. 

• Access to specialized skills: Quickly access highly skilled workers for specific projects or tasks without needing to hire full-time. 

Heart To Heart Health Care Staffing Firm, LLC conducts background checks on our employees and healthcare professionals per Massachusetts state, federal and local laws:

• Criminal Offender Records Information (CORI) background checks

• Registered Sex Offender Information (SORI) background checks

• Electricity System Operator Reporting (ESORI) background checks

• Employment Eligibility Verification (E-Verify) background checks

• Mandated Reporting Training

• State National Criminal Background Checks

• Department of Developmental Services (DDS) Fingerprinting Check (IdentoGO)

• Department of Developmental Services (DDS) Fingerprinting Suitable Letters (for audit purposes ONLY per Massachusetts guidelines)

• Office of Inspector General (OIG Exclusions) background checks U.S. Department of Health and Human Services (HHS) entitles

• Disabled Persons Protection Commission (DPPC) Abuser Registry background Checks

• DPH Verification of licenses, certifications, and education

• Education Verification

• Nursing Registry

• Job Reference Background Checks

• Registry of Motor Vehicle Checks (RMV) background checks (if job requires)

We require all our healthcare employees to have their updated TB Testing and Results, or Chest X-ray, Hepatitis B Testing Results, Immunizations Summary Report, COVID vaccinations, and Annual Physical Exam (fit test for work) before they begin picking up shifts or assignments at our client’s facilities, per Massachusetts Laws and guidelines. (We may require additional information depending on the request per our client's needs.)

Our Healthcare Professional Employees can work the following schedules:

Our healthcare professionals are hired per diem based, blocked-book schedule based, or short term assignment based and long-term assignments.

 Heart To Heart Healthcare Staffing Firm, LLC hold our healthcare professional employees accountable to work the scheduled shifts and assignments that they chose. We hold ourselves and employees accountable to work with integrity. Upon completion of the onboarding paperwork, satisfactory background check, and reference verifications our healthcare professional employees will be eligible to pick up relief, per-diem shifts, ongoing shifts,  assignments, and ongoing assignments based on our client’s needs throughout Massachusetts. 

All client  requesting staffing support services, shift requests, schedule changes, and other scheduling needs PLEASE DOWNLOAD the CLIENT INTAKE FORM, COMPLETE, AND EMAIL THE COMPLETED CLIENT INTAKE FORM (AS A PDF ATTACHMENT) TO OUR Client Services Department at clientservices@heart2heartstaffing.com. We will contact you shortly once the completed Client Intake Form has been completed and received. Let’s get you staffing coverage today!! If you have any questions, please feel free to call our office at 781-462-8131 or send an email to alicia.mack@heart2heartstaffing.com.

We are looking forward to a great partnership with your organization and providing our clients with outstanding relief, per diem and ongoing assignment staffing services throughout the state of Massachusetts!!

Thank you respectfully,